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Every member of our Gulf Coast team is dedicated to delivering exceptional, one-on-one care. Get to know the professionals behind your recovery.
Leadership
Founder & Owner
Robby Ellis serves as Founder & Owner. He is based in D'Iberville, MS. Myofascial coiling is one of his specialties, alongside manual therapy and the BioNeuroDevelopmental road map. Which is the study between Biological Systems over time, The Human Nervous System, and The Developmental Process that governs the architecture of the human experience. His specialties also include the fascia tensegrity system and a somatosensory approach that emphasizes conscious awareness, observation, internalized sensory experience (Interoception), timing, and rhythm. He brings 14 years of professional clinical and performance optimization coaching experience to his work. His strengths include being present, practicing servant leadership, and bringing self-awareness and empathy to his work. He values empowering others to find strength within themselves and inspiring them to pursue their full potential. His continuing education interests include learning about AI use and optimization, building agentic systems, and integrating AI systems into modern healthcare infrastructure. His personal interests include Jesus, his family (wife and two boys) martial arts, movement training, podcasting, and filming social media content. He also enjoys connecting with highly motivated people and building infrastructure that gives people opportunities to thrive.
Chief Executive Officer
Rebecca O'Neal serves as NeoLife's CEO, Bookkeeper, and HIPAA Compliance Officer. Her work spans financial oversight, insurance and payer management, human resources, and organizational operations of the NeoVerse. She earned her MBA from LSU, and is a perpetual learner. She also oversees compliance and regulatory responsibilities, insurance audits, risk management, staff development and training, and reporting and metrics review. Her specialties include credentialing, with a focus on handling the process. Rebecca brings a detail-oriented approach to overseeing multiple operational areas, drawing on critical thinking, problem solving, dedication, and a strong work ethic. Her professional goals center on strengthening operational and financial stability while keeping strategic growth in focus. She aims to build stronger systems, develop staff, expand referral relationships, and support sustainable growth through strong compliance and financial oversight. She is also working toward QuickBooks certification, continuing to build her knowledge in an area closely connected to her responsibilities. Outside of work, Rebecca enjoys supporting her children's football, baseball, and softball activities. Spending time with family, going to the beach, attending concerts, and taking family vacations are also among her personal interests.
Central Operations
Patient Activation Administrator
Charmayne Merrill serves in a central role in Authorizations and Verifications of patient insurance benefits at NeoLife Physical Therapy. She is based at the D'Iberville location. Referrals and insurance verifications are her specialties, reflecting the administrative focus of her work. Insurance verification is her primary responsibility, with a scope that extends across all four clinics. Her responsibilities also include authorization tracking and follow-up, which she coordinates with Holly Waltman. Referral management is another part of the administrative work she handles. Charmayne also makes follow-up calls for Workers Comp collections, including calls involving OWCP and WC payers. In addition, she handles second-pass denial follow-up, an area of responsibility that is expanding as NeoLife expands verification tasks. She identifies insurance verifications as a particular strength in her work. Outside of her professional responsibilities, Charmayne loves sports of all kinds. She also loves spending time with her family, making family time and supporting her nephews in youth sports, as her personal interests beyond the office.
Former support staff members accepted into physical therapy school whom NeoLife sponsors and mentors through their DPT education in our NeuroOrthopedic practice.
Support Staff / SPT - NeoLife Scholarship
Lillian Lucus serves in a Support Staff / SPT - NeoLife Scholarship role at NeoLife Physical Therapy. Her interests within physical therapy include orthopedic post-op, sports rehab, and aquatic therapy. She assists therapists working with a diverse patient population. Lillian’s day-to-day responsibilities include keeping the clinic organized and keeping treatment tables and clinical equipment clean. She also handles washing and folding laundry as part of her responsibilities in the clinic. Alongside those tasks, she assists therapists with patients. Her equipment proficiencies include the Prompt flow sheet, clinical equipment, and aquatics. Lillian describes herself as driven and personable, with a passion for the field of physical therapy. Her continuing education includes the WCU DPT program. Looking ahead, her professional goal is to finish DPT school in 2029. Outside of her responsibilities in the clinic and her studies, Lillian enjoys playing recreational sports. Spending time with friends and family is another of her personal interests away from the clinic.
Bay St. Louis
Media Team
John creates the photo and video content that tells the NeoLife story across all of our clinics.
Media Team
Kole edits and produces content for NeoLife and The Movement Doc across all of our clinics.
Schedule your evaluation and experience the NeoLife difference — 100% one-on-one care with a licensed physical therapist.
Insurance Authorizations & Financial Services Coordinator
Holly Waltman serves in a central administrative role on the NeoLife Physical Therapy team. She is based at NeoLife's D'Iberville location. Her primary responsibilities include authorization tracking collections, and billing communication for all four clinics, with her work focused on the authorization portion of the three-bucket billing structure. In that structure, Holly handles authorizations, while verification and billing management are separate parts of the process. Holly's strengths include insurance authorizations and collections. She also provides children's swim lessons at NeoLife PT as a certified swimming instructor. Her software proficiencies include PromptEMR, WebPT, and Home Care Home Base. Holly plans to finish her medical billing and coding class in July, with graduation and the opportunity to walk across the stage planned for December. Her professional goals include finishing school and returning to pursue an associate degree in health science. Outside of work, Holly enjoys spending time with her family. She likes watching her niece play softball and her nephew play football. Being out on the water is another way she enjoys spending her personal time.
Support Staff / SPT - NeoLife Scholarship
Yazmyne supports patients across our clinics as a NeoLife scholarship DPT student at William Carey University (Class of 2028) and is signed to return to NeoLife as a Doctor of Physical Therapy on graduation.
Receptionist
Angelia is the welcoming face at the D'Iberville front desk, managing patient check-ins, scheduling, and phone inquiries.
Receptionist
Jamie Quave serves in a Front Desk role at NeoLife Physical Therapy. Jamie is part of the team at the D'Iberville location. In this role, Jamie greets patients and checks them in when they arrive. Scheduling is another part of Jamie's responsibilities, including making schedules and scheduling new patients. Jamie also completes chart checks, adding another important administrative task to the front desk routine. Insurance verification is part of Jamie's work, alongside the other responsibilities of the front office. Jamie helps keep the front office clean as part of these day-to-day responsibilities. Tools Jamie is proficient with include Prompt and insurance websites. Jamie brings a ready smile to the front desk and has received positive feedback for handling a challenging interaction calmly. Professionally, Jamie values a workplace that appreciates its employees and helps them continue to grow. Outside of work, Jamie enjoys spending time with family, working out, and reading.
Support Staff
Corbin supports patients and the therapy team at the D'Iberville flagship clinic.
NeoFit Head Coach
Quan leads performance coaching at NeoFit Performance on the second floor of our D'Iberville flagship, bridging rehab and athletic training.
Support Staff - High School Mentorship Program
Adalyn supports patients and the therapy team at the D'Iberville flagship through NeoLife's High School Mentorship Program while completing her senior year at D'Iberville High School.
Support Staff - Aspiring Therapist
Gracen is a member of the D'Iberville support staff team and a Doctor of Physical Therapy student at William Carey University.
NeoFit General Manager & Recruiter
Michael Kozlowski serves as Clinical Staff at NeoLife. His areas of focus include performance training, business owners and administrators. He oversees operational, administrative, recruiting, and program support for a multi-location physical therapy practice. His responsibilities include managing recruitment, interviewing, and onboarding of physical therapists and physical therapist assistants, while supporting daily clinic operations across four locations. He also administers the sports performance program and handles its reporting. Michael represents the company at career fairs and professional events, helping connect NeoLife with the broader professional community. He plans and coordinates events for NeoLife, NeoGolf, and NeoFit, and runs the junior golf kids camp for NeoGolf. Relationship building and networking are among the strengths he brings to his work. He is hardworking and dependable, communicates openly, considers different perspectives, and is willing to ask for help. His continuing education interests include leadership, management, and new business ideas, with a focus on growing as an administrator through events and professional functions. His personal interests include giving back to the community and coaching kids in baseball and football.
Front Desk
Jill Boothe serves in a Front Desk role at NeoLife Physical Therapy. She is based at the team's Gulfport location. Scheduling is part of her administrative responsibilities, along with checking people in and handling collections. Chart compliance review is also part of her work, including identifying compliance issues and addressing those she finds. Her equipment and software proficiencies include Prompt EMR, Google Drive, and a PDF editor. Jill brings a positive attitude and follow-through to her work and daily responsibilities. Her professional goal is to become a compliance officer. She is committed to supporting compliance with physical therapy law and protecting the therapists' licenses. That commitment includes attention to appointment scheduling requirements and ensuring that required plans of care are signed. Outside of work, Jill enjoys reading and listening to music, as well as watching her favorite shows and movies. She also loves spending time having fun with her family.
Support Staff
Jala Martin serves as Support Staff. She is based at NeoLife’s Gulfport location. Her experience includes both outpatient rehab and inpatient rehab. She also brings experience working with all populations. Her equipment and technology proficiencies include Prompt EMR. Adaptability stands out as one of her greatest strengths. A quick learner, she adjusts to new environments, responsibilities, and challenges while maintaining a positive attitude. She brings that same adaptability to learning new responsibilities and navigating unfamiliar environments. Her professional goals look ahead to the next one to three years, with an emphasis on continued growth and opportunities to expand her skills. Her goals include taking on new responsibilities as she continues to gain valuable experience in healthcare. Building greater confidence is another part of the professional growth she envisions for herself. Outside of work, Jala enjoys listening to music and traveling. She also enjoys spending time with her family and friends.
Assistant Clinic Director / PTA
Elisa serves as Assistant Clinic Director at Bay St. Louis, combining leadership responsibilities with hands-on patient care as a licensed PTA.
Receptionist
Emileigh Briggs serves in a Front Desk role at NeoLife Physical Therapy's Bay St. Louis location. Her specialties include customer service, phone calls, data entry, filing, and collecting payments. Her responsibilities include checking charts, verifying insurance, managing scheduling and cancellations, answering phone calls, and processing payments. She also brings proficiency with Excel, Word, and Google Docs. Emileigh identifies customer service and de-escalation techniques among her strengths. She values a willingness to learn, adapt, and accept feedback, bringing an open approach to her professional growth. Looking ahead, she hopes to grow with NeoLife and continue building her future within the company. She plans to pursue certifications and a degree to support her personal development and potential advancement. She is also planning to begin at MGCCC Harrison County Campus in the upcoming spring. Outside of work, being a mom is Emileigh’s greatest joy, and she enjoys spending time with her family. Her interests include being out in nature, riding down the beach, and shopping. Going to concerts and listening to music are also among the ways she enjoys spending her free time.
Support Staff
Benjamin Cappel serves in a Support Staff role at NeoLife Physical Therapy. He is part of the team at the Bay St. Louis location. His responsibilities include clinic operations support and assistance with the clinical area. His support staff role also includes additional responsibilities that are still being clarified. Benjamin identifies adaptability as one of his strengths, particularly when he is presented with something new. He describes himself as a quick learner who readily takes in new information. Learning new things is another area in which he feels he is at his best. His equipment proficiencies include Prompt Health EMR. Looking ahead, Benjamin hopes to enter a Doctor of Physical Therapy program in two years. He would like to pursue that next step at William Carey University. Outside of his work at the clinic, his interests include bodybuilding and fishing. He also enjoys spending time with his family as part of his life outside work.
Support Staff - Doctor of Physical Therapy (pending boards)
Guy Kirton is part of the NeoLife Physical Therapy team in Bay St. Louis. His role on the team is Doctor of Physical Therapy. His specialties include general orthopedics, pediatrics, and geriatrics. He identifies communication and the ability to provide direction as strengths he brings to his work. Evaluations and manual therapy skills are also among his professional strengths. At the Bay St. Louis location, his primary responsibility is to help expand clinical capacity. He lists Prompt Health EMR as an area of equipment proficiency. His professional goals include pursuing Neurologic Clinical Specialist (NCS) recognition. He also aspires to a Clinical Director role as part of his professional development. Outside of work, Guy enjoys spending time with his kids and making time for the outdoors. Social activities with friends are another of his personal interests. He also includes food among the personal interests he enjoys beyond his role on the team.
Support Staff
Jackson supports daily clinic operations at the Bay St. Louis location, helping ensure a smooth and welcoming experience for every patient.
Support Staff
McKenzie Favre serves on NeoLife Physical Therapy’s Support Staff team. She is part of the clinical team at the Bay St. Louis location. Her responsibilities include maintaining a clean and organized clinic, with attention to the everyday tasks that help keep the space in order. She also communicates with therapists as part of her responsibilities. McKenzie describes her strengths as working hard and continually trying to do the little things right. That emphasis on effort and attention to small details reflects the approach she brings to her work. Looking ahead, she plans to begin PTA school at Pearl River Community College in August 2026. Her professional goals include working through PTA school and earning her degree in the program. Outside of work, McKenzie enjoys working out, horseback riding, and watching or playing sports. Whether she is watching a game or participating herself, sports are among the activities she enjoys in her free time.
Front Desk
Madison Widel serves in a Front Desk role at NeoLife Physical Therapy. Her specialties include administrative work, customer service, and multitasking. She brings kindness and a helpful approach to her work. Her responsibilities include checking patients in and out, verifying information, scheduling appointments, and answering the phones. She also reverifies insurance, tracks authorizations, collects payments, and confirms new patient appointments the day before. Behind the scenes, she reviews the dashboard, completes chart checks, manages supplies, and keeps the front desk area organized and presentable. She is proficient in Prompt EMR. She is working toward a billing and coding certificate through LSUE, with a target completion date of December 2026. Madison’s professional goals include strengthening her skills, continuing to learn, and becoming more confident and knowledgeable in her role. She hopes to take on more responsibility as she grows and to be someone her team can rely on. Outside of work, she enjoys spending time with her family, especially her kids and boyfriend.
Support Staff
Dylan McCullough serves in a Support Staff role at NeoLife Physical Therapy. He is based at the Ocean Springs location. His professional interests include sports rehab, an area he especially enjoys. He helps maintain a clean and organized clinic, with attention to keeping the space welcoming. Making meaningful connections with patients is an important part of his responsibilities. He also works to foster an open environment where those connections can take place. Dylan brings an upbeat approach to the clinic and values connecting with the people around him. His willingness to learn and improve is another strength he brings to his work. He is proficient with Prompt EMR and the equipment support staff are permitted to use. His professional goals include becoming an established physical therapist or nearing completion of physical therapy school. Outside the clinic, Dylan enjoys most sports, with football standing out as a particular interest. He also enjoys running along the beach, hiking, and walking around downtown Ocean Springs.
